Privacy Policy
Last updated: February 2025
1. Overview
PawSOS ("the App") is a pet first aid guidance application. This Privacy Policy explains how we collect, use, and protect your information when you use the App or visit our website at pawsos.com.au.
2. Information We Collect
PawSOS is designed with your privacy in mind. We aim to collect only the minimum information necessary to provide and improve the service.
- Usage data: We may collect anonymised analytics such as which screens are viewed and general usage patterns. This data does not identify you personally.
- Device information: Basic device type and operating system version may be collected for compatibility and troubleshooting purposes.
We do not collect personal health data about you or your pet, and we do not require you to create an account.
3. How We Use Information
Any information collected is used solely to:
- Improve the App's content and usability
- Fix bugs and technical issues
- Understand which features are most useful to pet owners
4. Third-Party Services
The App may use third-party analytics services. These services have their own privacy policies and we encourage you to review them. We do not sell or share your data with third parties for advertising purposes.
5. Data Storage and Security
We take reasonable measures to protect any data collected. Anonymised analytics data may be stored on secure servers provided by our analytics partner(s).
6. Children's Privacy
PawSOS is not directed at children under 13. We do not knowingly collect information from children under 13.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated revision date.
8. Contact
If you have questions about this Privacy Policy, please contact us via the Vet in a Van website.